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SERVICE IS OUR STANDARD

PEGASUS RESIDENTIAL

Client Services

Pegasus Residential is one of the most respected and successful boutique management firms in the country. We provide complete solution packages for multi-family ownership groups that solve the complex needs of today's multi-family industry. An unparalleled leadership group combined with uncontainable energy, make Pegasus a truly unique and successful management company.

With a strong Southeastern and Southern presence, Pegasus Residential focuses on garden, mid-rise and high-rise communities. Our internal renovations department continues to transform communities with client investments upwards of 10-12 million dollars for repositioning projects. Pegasus also continues to lead each sub-market in new construction and lease-up communities.

HEAR WHAT OUR HAPPY CLIENTS ARE SAYING

client testimonials

Debbie Dillon | McDowell

How long have you been a client with Pegasus?

5 years

What do you feel are Pegasus’ three biggest strengths?

Pegasus offers flexible, dynamic and personalized property management. Because they are smaller, Pegasus isn’t tied down by bureaucratic red tape. They listen to clients and adjust when presented with feedback from us.

Sum up your experience with Pegasus.

It has been a great partnership for us. The Pegasus team strives to accomplish the goals and strategies set forth on each asset. They are quick to react when there are shortfalls, and they are proactive in predicting owners’ needs. They are willing to adjust and implement different concepts to achieve the best results for the investment.

If you have worked with other management companies, what makes Pegasus different?

Pegasus is a smaller company and they are more nimble than larger groups; and, because of this, they do not make clients feel like they are part of “the machine”. They are willing to accommodate the numerous requests of different owners/partners. Pegasus will react quickly if a concern is raised, and they try to swiftly resolve while finding the best solution.

Finish this sentence: Pegasus is…

A boutique-like management company that has an individualized approach based on investment strategy. Pegasus is resilient and client-focused, and they are ever-striving to improve.

Sebastian Obas | Spyglass

How long have you been a client with Pegasus?
Since October 2015

What do you feel are Pegasus’ three biggest strengths?
Their ability to stay focus on executing our detailed objectives with a sense of ownership.
Their corporate culture and determination to making the impossible happen. They do try to “Make Pigs Fly”.
Their ability to maintain a low level of employee turnover is unmatched.

Sum up your experience with Pegasus.
In late 2015, we decided to switch our third-party management from a large well-known company to Pegasus Residential; and it made all the difference to our bottom line. Pegasus’ ability to focus on executing our cost containment strategies and maintaining great curb appeal has been instrumental in adding great value to our assets. Although we were a smaller shop at the time, Pegasus provided us with the same level of attention they would have given to their largest, most valuable client.

If you have worked with other management companies, what makes Pegasus different?
We are a very detail-oriented client, and Pegasus’ attention to detail and their sense of urgency make them a perfect match for us. Their corporate support teams, especially their accounting team, are some of the best I’ve worked with thus far.

Finish this sentence:

Pegasus is…

truly dedicated to their client service excellence.

Charles Thompson | Evergreen Residential

How long have you been a client?

We were one of the first clients in 2009.

What do you feel are Pegasus’ three biggest strengths?

Pegasus puts together an on-site team that creates the best possible resident environment. Whether a new construction or value add deal, Pegasus collaborates to create and implement strategies to increase owner value. Pegasus is responsive to owner requests and is quick to fix problems that always arise in property management.

Sum up your experience with Pegasus

A straight forward partnership that has been extremely profitable for Evergreen Residential.

What makes Pegasus different than other companies you have worked with?

First and foremost, Pegasus cares about their client's success.

Pegasus is…
Evergreen Residential's management company!

Linda Geiss | Equity Resources

How long have you been a client with Pegasus?

Since July 2013

What do you feel are Pegasus’ three biggest strengths?

Pegasus' industry knowledge and ability to stay current on the latest industry trends and technology allows our properties to thrive in their respective markets.

Sum up your experience with Pegasus.

Our overall experience has been fantastic. Pegasus’ depth of talent amazes me at every turn.

What makes Pegasus different than other companies you have worked with?

Their sense of urgency to accomplish our goals as the client.

Pegasus is…

Creative, hands-on, responsive, professional and just plain great at what they do for clients.

Kate Edmonds | Westplan Investors

How long have you been a client with Pegasus?

Since 2017

What do you feel are Pegasus’ three biggest strengths?

Pegasus is invaluable to us for early product development feedback. Their in-house marketing team is unrivaled in creativity for brand development and promotions. Their ability to attract and retain top-notch talent at all levels, especially the regional manager role, is the best I have worked alongside in my 15 years of multifamily experience.

Sum up your experience with Pegasus.

Westplan competes with full-service real estate companies that develop, own and manage their assets. We are an owner/developer that engages third-party management to oversee the day-to-day operations. We consider Pegasus a partner rather than a third-party manager. Their assistance with programming early in the development process allows us to produce a product that is easier for them to sell to prospective renters and more competitive in the market. We aren’t a large company, but Pegasus makes us feel like a valued and important client.

What makes Pegasus different than other companies you have worked with?

The level of service and their passionate personnel.

Pegasus is…

The best in the business.

Joe Stampone | Atlas


How long have you been a client with Pegasus?
We’ve been a Pegasus client since the summer of 2018.


What do you feel are Pegasus’ three biggest strengths?
We chose Pegasus as a partner for several reasons:

  • People: Multifamily is a people business and the Pegasus team, from top to bottom, is filled with top-notch talent. Each team member is current with the latest industry trends, responsive, and high-integrity.
  • Forward-thinking Nature: At Atlas, we believe that in order to outperform you need differentiated thought. The Pegasus team is at the forefront of technology and innovation and have been open to any crazy idea we bring to the table.
  • Institutional Infrastructure: We focus primarily on heavy value-add deals which typically include a significant physical renovation, operational repositioning, and a rebranding. We work with Pegasus on the construction, day-to-day management, and marketing to ensure we create an authentic community that is cohesive and unique and delivers a great experience to our residents. We couldn’t do it as smoothly without having a partner with all the in-house capabilities.
    Sum up your experience with Pegasus.
    A fun challenge. We work on challenging assets and enjoy the reward of turning around mismanaged and underutilized properties. A partner like Pegasus has enabled us to do that successfully.
  • If you have worked with other management companies, what makes Pegasus different?
  • We’ve worked with many management companies; small local            companies and the largest institutional firms in the country.                However, working with Pegasus we have felt valued. I can’t          tell you how many times I’ve spoken with a Pegasus      employee and they said, “what can we do for you?”.


Finish this sentence:
Pegasus is… ‚Äč

a force to be reckoned with.

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Client Services

Why Choose Pegasus

Services provided include:

  • Name Recognition

  • Passionate Management

  • National Support

  • Regional Staffing

Operation Management

No matter what your operational needs, Pegasus offers full-stack solutions for Accounting, Acquisitions, Branding and Marketing, Facilities Management and Human Resources. Learn more about the services we offer in each category by clicking on any of the solutions listed to the left.

OPERATIONS

Accounting

Services provided include:

Full-service accounting for all ownership groups.

OPERATIONS

Acquisitions

Services provided include:

  • Due Diligence

  • Market Analysis

  • Financial Analysis

  • Asset Evaluation

  • Budget Forecasting

OPERATIONS

Branding & Marketing

Services provided include:

  • Design/Branding

  • Brand Management

  • Design Consultation

  • Social Media Creation and Management

  • Reputation Management

  • Community Development Consultation

OPERATIONS

Facilities Management

Services provided include:

  • Emergency Preparedness

  • On-Site Maintenance Services

  • Energy Conservation & Management

  • Sustainability

  • Project Management

  • Preventative Maintenance

OPERATIONS

Human Resources

Services provided include:

  • Associate Recruitment & Screening

  • Associate Development

  • Benefits Administration

  • Payroll & Tax Services

Construction Consulting

Building something new or renovating something existing? Pegasus has you covered. Our breadth of knowledge covers everything from repositioning garden-style suburban assets to new construction urban assets, and everything in between. Learn more about the services we offer in each category by clicking on any of the solutions listed to the left.

CONSTRUCTION CONSULTING

New Construction/Lease-Up

Services provided include:

  • Strategic Planning

  • Due Diligence

  • Market Analysis

  • Site Assessment and Field Verification

  • Turnkey Management

  • Design Consulting

  • Team Assembly and Management

CONSTRUCTION CONSULTING

Renovations

Services provided include:

  • Strategic Planning

  • Due Diligence

  • Market Analysis and Assessment

  • Design Consulting

Independent Audits (Consulting)

Services provided include:

  • Lease File Audits

  • Financial Performance Audits

  • National Support

  • Unit Walks

Download  our lookbook & e-brochure below.

Need to speak to someone about Client Services? Reach out to Shae Shults, our EVP of Client Services, at 678-347-2876.

LOOKBOOK E-BROCHURE
Pegasus Stats

MULTIFAMILY UNITS

PROPERTIES MANAGED

LEASE-UPS & COUNTING

HAPPY EMPLOYEES

Tested & Proven
experience

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